GDPR Privacy Notice - Capital Badges

Last Updated: 12 February 2026

1. Who We Are

Capital Caboodle Ltd (trading as Capital Badges) is the data controller responsible for your personal data.

Trading Address:
The Pixmore
Pixmore Avenue
Letchworth Garden City
SG6 1JG

Registered Office:
122 Whinbush Road
Hitchin
England
SG5 1PN

Email: cbhome@capitalbadges.co.uk
Telephone: 01462 678314

2. What Personal Data We Collect

We may collect and process the following personal data:

Name
Billing and delivery address
Email address
Telephone number
Company or school name
Order details and purchase history
Artwork files and badge design specifications
Communications you send to us
Website usage data via cookies

3. How We Use Your Data

We use your personal data to:

Process and fulfil orders
Provide quotations
Deliver goods
Respond to enquiries
Manage your account
Process payments
Improve our website and services
Send marketing communications where you have opted in
Comply with legal obligations

We do not sell your personal data.

4. Lawful Basis for Processing

Contractual necessity
Legal obligation
Legitimate interests
Consent (for marketing communications)

5. Data Sharing

We may share your data with trusted third parties including:

Shopify (our e-commerce platform provider)
Payment processors
Courier and delivery companies
IT service providers
Professional advisers
Regulatory authorities where required

6. International Transfers

Some of our service providers may process data outside the United Kingdom. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.

7. Data Retention

Order records: minimum 6 years (for tax and accounting purposes)
Marketing data: until consent is withdrawn
Enquiry data: up to 24 months

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure (where applicable)
Restrict processing
Object to processing
Request data portability
Withdraw consent

To exercise your rights, please contact us at cbhome@capitalbadges.co.uk.

You may also lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.